If you aren’t 100% satisfied with your purchase you can return your unused or unworn footwear or clothing to any of our stores up to 100 days after the date of purchase as long as you have the original receipt. Unfortunately, we don’t accept copies of receipts.
If you don’t have the original receipt, and we are able to verify your Mister Safety Shoes purchase, we will gladly offer an exchange or store credit. Refunds DO require the original receipt.
What if it’s a manufacturer’s defect? We stand behind all the products we sell. That’s why you can exchange any manufacturer defective footwear up to 6 months from the date of purchase.
Good to know: Refunds are made in the same form of the original payment method you used, so if you paid with a credit or debit card, we’ll refund the purchase on your credit or debit card.
If you aren’t 100% satisfied with your purchase you can return your unused or unworn footwear or clothing for a full refund or exchange within 100 days of you receiving your shoes.
There are a few simple steps to follow:
For a limited time, we are offering free shipping on all online orders over $89, with a few location exceptions. These locations include: Northwest Territories, Nunavut, Yukon, Prince Edward Island and Newfoundland. For these locations we will be charging a nominal shipping fee.